Candescent Counseling (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name Email address Phone number Any information you provide through contact forms or appointment requests
Health Information
If you become a client, we may collect protected health information (PHI) as required to provide counseling services. This information is handled in accordance with applicable laws, including HIPAA where applicable.
Website Usage Data
IP address Browser type Pages visited Date and time of visits
This data helps us improve our website and services.
2. How We Use Your Information
We use your information to:
Respond to inquiries and appointment requests Provide counseling services Communicate with you about services or updates Improve website functionality and user experience Comply with legal and ethical obligations
3. Confidentiality and Health Information
If you are a client, your information is protected by strict confidentiality laws and ethical guidelines. We will not share your protected health information without your written consent, except in situations required by law (such as risk of harm to yourself or others, abuse reporting, or court orders).
You may receive a separate Notice of Privacy Practices that explains your rights in more detail.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
With your consent With service providers who help operate our website or business (under confidentiality agreements) When required by law
6. Third-Party Services
Our website may use third-party tools (such as scheduling platforms, analytics tools, or contact forms). These services may collect information according to their own privacy policies.
We encourage you to review those policies.
7. Cookies and Tracking
We may use cookies or similar technologies to:
Improve website performance Understand user behavior
You can adjust your browser settings to refuse cookies if you prefer.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information Request corrections Request deletion (where applicable) Withdraw consent
Clients have additional rights regarding their health information under applicable laws.
9. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Candescent Counseling
[Your Email]
Candescent Counseling (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name Email address Phone number Any information you provide through contact forms or appointment requests
Health Information
If you become a client, we may collect protected health information (PHI) as required to provide counseling services. This information is handled in accordance with applicable laws, including HIPAA where applicable.
Website Usage Data
IP address Browser type Pages visited Date and time of visits
This data helps us improve our website and services.
2. How We Use Your Information
We use your information to:
Respond to inquiries and appointment requests Provide counseling services Communicate with you about services or updates Improve website functionality and user experience Comply with legal and ethical obligations
3. Confidentiality and Health Information
If you are a client, your information is protected by strict confidentiality laws and ethical guidelines. We will not share your protected health information without your written consent, except in situations required by law (such as risk of harm to yourself or others, abuse reporting, or court orders).
You may receive a separate Notice of Privacy Practices that explains your rights in more detail.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
With your consent With service providers who help operate our website or business (under confidentiality agreements) When required by law
6. Third-Party Services
Our website may use third-party tools (such as scheduling platforms, analytics tools, or contact forms). These services may collect information according to their own privacy policies.
We encourage you to review those policies.
7. Cookies and Tracking
We may use cookies or similar technologies to:
Improve website performance Understand user behavior
You can adjust your browser settings to refuse cookies if you prefer.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information Request corrections Request deletion (where applicable) Withdraw consent
Clients have additional rights regarding their health information under applicable laws.
9. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Candescent Counseling
[Your Email]